More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

As our new Account Executive, your goal will be to identify, develop, and close expansion opportunities (cross-sell and up-sell) within a portfolio of existing enterprise customers across South East Europe and MEA. You will work in close collaboration with Account Managers (AMs) and/or Customer Success Managers (CSMs), who maintain the primary relationship with the customer. You will be based in Madrid, but you will collaborate with colleagues across Europe and report to the Sales Director South Europe.

Strategic Relationship Management: Build and manage executive-level relationships to position Sinch as a strategic partner within the assigned customer base Opportunity Identification: Proactively identify and pursue expansion opportunities, with a focus on qualified cross-sell and up-sell initiatives Account Planning:



Collaborate closely with the AM/CSM to develop a strategic growth plan aligned with the client's goals and objectives Commercial Deal Execution: Lead the entire sales cycle for new opportunities, from pricing strategy to negotiation and contract closure Pipeline Management: Effectively manage and maintain a sales pipeline of growth opportunities, ensuring high accuracy and data hygiene Market Research: Stay constantly informed about industry trends, market activities, and competitors to adapt sales strategies You are a strategic sales professional who thrives in a dynamic environment.

Experience working in a collaborative sales model, teaming with Account Managers or Customer Success Managers ~3-7 years of B2B sales experience in industries such as Messaging, SaaS, CPaaS, Software, or Telecommunications ~ Excellent written and verbal communication skills in English and native/C1 in Spanish ~ Italian language is a plus ~ Degree in business, marketing, or a related field. Our corporate language is English, please submit your application in English. Unfortunately, we are not supporting relocation outside the EU at this time.

Hold Spanish or EU/EEA citizenship. Have a valid Spanish work permit. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

📌 Account Manager/Executives (Permanent) (Madrid)
🏢 Sinch
📍 Madrid