Join the integral DERTOUR DMC network and help shape the technology behind millions of travel experiences.

Business

Analyst – Travel Systems (m/f/d) Travel Technology | International Operations | Europe / Mediterranean / North Africa From hotel reservations and transfers to excursions and in-destination services – travellers around the world rely on the DERTOUR DMC network to deliver seamless travel experiences. Our international network includes 21 Destination Management Companies (DMCs), around 2,000 employees, 71 offices in 31 destinations and approximately 4 million guests per year. Reliable systems and well-structured business processes are essential to keep this global travel ecosystem running smoothly.

As DMC Business Analyst, you translate operational requirements into scalable system solutions and help optimise our mission-critical travel systems across the international DMC network. Project-Focused Business Analysis Identify,



analyse and document business requirements for strategic initiatives across the global DMC network Translate operational needs into structured technical specifications for system configuration, integration and implementation Conduct GAP analyses and assess feasibility of new features within complex travel system environments Map and optimise end-to-end business processes across booking, transfer and excursion operations Facilitate workshops and stakeholder discussions across business and technology teams Support testing processes including UAT, regression testing and functional validation Ensure structured communication between project leads, business owners and technology partners Act as key liaison between DMC business units and Application Support teams Proven experience as a Business Analyst in system implementation or transformation projects Fluent English (written and spoken); German is advantageous Work in a truly global travel organisation Be part of an international network connecting destinations, technology and travel operations

📌 Business Analyst (Technology Business Management) (Palma)
🏢 DERTOUR DMC Network
📍 Palma