About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

Founded in 2015, Perk has grown into a general company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. You will lead a team of card operations specialists You have excellent knowledge of the payment authorization process via a global card network, such as Visa or Mastercard.

You have previous experience in fraud prevention at a card issuer, card network or card payment processor. You have excellent technical knowledge of instruments for strong customer authentication, payment authorization and fraud rates, such as 3D Secure, Transaction Risk Analysis, Risk Scoring Models, Rule Engines, etc.

Experience of managing a team to meet deadlines and targets, balancing client experience and enforcing controls Experience in fraud operations, such as dispute management and chargebacks You are fluent in English; German and other languages are a plus.



Rest and recharge with our generous allocation of vacation days plus public holidays. Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.

Nurture your language skills with in real-life English, Spanish and Catalan lessons. Let us help you move to one of our hubs with relocation support. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

The bar is judgement: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Card Operations Team Manager (Galicia)
🏢 Perk
📍 Galicia