An opportunity for an IAM IT Operations and Service Manager to join the Identity and Access Management PSL (Product Service Line) has arisen within Airbus Helicopters (Albacete, Spain) Life in Albacete: Quality & Convenience - Forget long commutes. As a strategic Center of Excellence, we are a integral leader in helicopter production, offering you endless potential to grow alongside our major projects.

The Project: Shaping the Future - Welcome to the Digital Campus, a pioneering ecosystem dedicated to industrial digitalization and innovation. it is a technological hub where we define the future of flight. Bring your ideas to a dynamic, modern ecosystem and help us build the next generation of aerospace solutions. You will join the IAM PSL team which is part of IM (Information Management), in the Infrastructures & Digital Platforms department.

Identity and Access Management (IAM) products enable our internal and external users to be properly identified, authenticated & authorized to access Airbus Helicopters and Airbus Group Applications. The AH IAM PSL delivers and deploys the solution, products and services with an end‐to‐end accountability. Our Access IT products sustain Authentication, Single Sign‐On (SSO), Multi‐Factor Authentication (MFA), Encryption and digital certificates.

And our Identity IT Products sustain User management (Provisionning/Deprovisionning, Privileged accounts, Recertification, ...) The IAM IT Products are mainly: PingIdentity products (PingFederate and PingID), F5 bigIP and Microsoft PKI for Access. Automation is running on Ansible; Cyber IAM is based on Oradad, PingCastle and Silvefort; Incident and Change management on Service NOW. The compliance dashboard uses Palantir Foundry.

The role of an Identity and Access Management IT operator is to work with IM Airbus Helicopters organization. It will lead to the delivery of the following IM services: Monitors scheduled jobs on IAM platforms, notifies in case of issues and resolves incidents in case of Communicates improvement,



updates and obsolescence management of products to the Customer Centers local IT. Performs the ITIL based support processes that include incident, problem, change, configuration, and event management.

Analyses error messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed. Master's degree level (or equivalent) in Information Technology or related field ~3 to 5 years of experience as an IT Operator. Ideally, experience in Identity and Access Management in industrial and transversal context. ~ Knowledge of the ITIL framework ~ Knowledge of modern authentication & authorization concepts/protocols (Active Directory, Single Sign‐On and associated technical protocols, multi‐factor authentication, cyber‐security risks) or appetite for acquiring these technical knowledge. ~ Knowledge on programming languages such as Powershell and CSharp.

Fluent

English, French is a plus.

Hybrid model of working: we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Collective transport service subject to working calendar/home location.

Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants. On‐site facilities (among others): free canteen, kindergarten, medical office. Possibility to collaborate in different social and corporate social responsibility initiatives. Take your career to a new level and apply online now!

Airbus Helicopters

España, SA Permanent Entry Level Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

📌 Core Digital Campus - Iam It Operation And Service Manager (Albacete)
🏢 Airbus
📍 Albacete