Digital Transformation Strategic Program Manager Description - Job Summary This role is responsible for managing and leading key quality programs across multiple functions and teams, driving a culture of continuous improvement through AI-powered workflows, intelligent automation, and digital transformation initiatives. The role directs program strategy, budgets, resource allocation, and requirements while assessing risks and developing mitigation strategies — with a focus on scaling outcomes through technology-enabled solutions. The role ensures alignment with the business unit's strategic vision for support experience transformation, communicates with stakeholders at all levels, collaborates with internal partners, and evaluates program plans for compliance and digital readiness.

Manages and leads key programs involving multiple functions and program teams to drive the quality improvement process and quality culture for multiple products or service offerings for a business unit. Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the business unit. Manages activities of supporting program teams and internal and external partners; ensures alignment with unit strategy and owns responsibility for overall program resource management.

Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with business unit management and internal development, manufacturing and service delivery partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs. Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.



Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards; provides tangible feedback to improve overall program management quality and results for the organization.

Provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence. Four-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 10+ years of work experience, preferably in project and program management, quality, lean six sigma, or a related field.

Project Management

Professional (PMP) Certification Quality Certification Agile Methodology Change Management Computer Science JIRA Milestones (Project Management) Product Management Project Engineering Project Management Project Planning Project Schedules Risk Management Scrum (Software Development) Software Development Sprint Planning Digital Fluency Impacts large functions and leads large, cross-division functional teams or projects.

Disclaimer This describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Quality Schedule

Full time Shift No shift premium (Spain) HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). For more information, review HP'sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights:

📌 Digital Transformation Strategic Program Manager (Galicia)
🏢 HP
📍 Galicia