Executive Briefing Center Operations & Guest Experience Specialist As a integral leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. The future of cybersecurity starts with you.

The Executive Briefing Center

Operations & Guest Experience Specialist will help run the operational backbone of CrowdStrike's Barcelona Executive Briefing Center (EBC). You will partner closely with Briefing Program Managers, Sales, the Office of the CTO, Facilities, AV/IT, Security, Workplace, and external vendors to translate briefing plans into seamless customer experiences. This is an onsite Barcelona-based role, with some remote flexibility depending on center workload and briefing schedule.

Help ensure customers, account teams, executives, and discussion leaders experience a polished, calm, and seamless onsite environment. Maintain a consistently premium center environment, partnering with Facilities, AV/IT, Security, and Workplace teams to address service, room, technology, and visitor-flow needs.



Manage vendors and hospitality services Own the day-to-day coordination and quality of external vendors, including catering, transportation, hotels, gifting, venues, and other guest services.

Establish clear service expectations, briefing-specific requirements, escalation paths, and feedback loops with vendors. Support budget tracking, invoice review, purchase-order coordination, and vendor spend visibility for EBC operations. Maintain accurate operational information across the briefing management system, calendars, agendas, logistics notes, visitor details, and internal communication channels.

Support special projects that improve center scalability, consistency, reporting, and overall customer experience. 4–6+ years of experience in executive hospitality, customer experience, event operations, executive briefings, workplace experience, customer marketing, or high-touch service environments. Strong project coordination and operational planning skills, with the ability to manage multiple briefings, timelines, stakeholders, vendors, and last-minute changes simultaneously. able to provide clear updates, manage expectations, and coordinate across senior stakeholders. Proven ability to work cross-functionally with teams such as Sales, Marketing, Facilities, AV/IT, Security, Workplace, Finance, and external vendors.

Vendor management experience,



including service expectations, issue resolution, quality control, invoicing, and budget tracking.

Experience with briefing management systems, Salesforce, event tools, Google Workspace, Slack, or similar collaboration platforms is a plus. Based in Barcelona and able to work onsite regularly at the EBC, with flexibility to support customer briefing days that may require adjusted hours. Competitive vacation and holidays for recharge Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities We support veterans and individuals with disabilities through our affirmative action program.

The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

📌 Executive Briefing Center Operations & Guest Experience Specialist (Galicia)
🏢 CrowdStrike
📍 Galicia