LEGENDS GLOBAL Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality. We take a 360‐degree, data‐driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward‐thinking environment where diversity drives innovation and collaboration. The F&B; Training and Development Manager - Iberia will drive transformational change by developing and delivering the training programme for the Legends General Food and Beverage division in Iberia. In this role the Training and Development Manager will design, implement and oversee training programmes that enhance service quality, operational efficiency and employee performance across all Iberia F&B; outlets.

This role ensures consistent service standards, ongoing professional development for F&B; team members and will work with the Health and Safety Manager to ensure compliance with safety and hygiene regulations. The Training and Development Manager needs to be an experienced, creative and commercially aware individual with a strong track record in developing and executing F&B; Learning and Development strategies aligned with business goals. This position requires a leader with a passion for hospitality and a commitment to excellence.

Access to a comprehensive health insurance plan with Aegon,



available at a preferential employee rate to help keep you and your loved ones covered Wellhub app access to get your game on with your favourite sporting activities and keeping you active. The opportunity to enroll Generali's pension scheme after your first year with the company, supporting your long‐term financial wellbeing and future planning. A flexible hybrid work setting giving you up to 52 days a year to work from home.

A Pluxee restaurant card to treat yourself to great meals. Conduct learning needs analyses to identify skill gaps across service, culinary, beverage, and leadership teams. Design blended learning solutions including classroom training, on‐the‐job coaching, e‐learning, and microlearning.

Create and maintain training materials, SOPs, learning pathways, and competency frameworks. Support onboarding and continuous learning programs for new and existing employees and casual workers. Create programmes to drive fast and friendly service in our retail environments.

Partner with F&B; leadership to ensure consistent implementation of brand standards and service models. Using appropriate learning models to ensure the customer experience is at the heart of all we do. Monitor learning effectiveness through assessments, observations, audits, and performance metrics.

Collaborate with the Health and Safety Manager to ensure all F&B; teams meet food safety, hygiene, health, and alcohol service requirements. Manage external training providers and learning‐related budgets.

Apart From All The

Above,



The F&B; Training And Development Manager- Iberia Will Work On And Take Care Of The Projects Below Season Engagement Day, a pre‐season briefing and CX collaboration between Legends Global Match Day Management and the RMCF Hostess/Host team. RMFC University, providing Spanish and English learning, and specifically leveraging the tool to enhance the fan experience: ~ Litmos, which is our full L&D; platform which allows us to properly provide development, including creating learning pathways. ~7‐taps, our new experiential learning platform that can provide match Day theme toolbox trainings. ~ Legends Global Academy that will help us create a development program for Match Day teams.

Service Experience

Partnership with Canitas Mayte to inspire the service, fan experience, and environment. Strong experience in Food & Beverage operations, training, or learning & development. Demonstrated experience designing and delivering learning programs in a hospitality environment.

Strong knowledge of F&B; operations, service excellence, and guest experience. Excellent facilitation, coaching, and stakeholder management skills. Strong analytical, planning, and organizational abilities.

Proficiency with LMS platforms, time and attendance platforms and digital learning tools.

At Legends

Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.

📌 F&B Training & Development Manager (Madrid)
🏢 Legends Global (Europe)
📍 Madrid