We're democratizing growth by making coaching a foundational right for every employee, everywhere. Combining human coaching, behavioral science, and technology - including AIMYTM, our AI coach - we empower global enterprises to unlock their full potential. Backed by $330M in funding and a network of 3,500+ coaches across 90+ countries, CoachHub is redefining how the world learns and leads through personal, measurable, and scalable development.

You'll work with teams who support each other, push boundaries, and take pride in building products that genuinely make a difference in people's lives.

Customer Success

Manager (French speaking) Location: Remote in Spain, the UK or Germany (hybrid option available in Berlin) We're looking for a Customer Success Manager to join our Southern EMEA team. You'll own a portfolio of upper mid-market and enterprise clients, including global accounts with predominantly a French footprint, and you'll be their most important relationship at CoachHub. This isn't a reactive support role.

You'll be a strategic partner - guiding clients from onboarding through to long-term expansion, proving the business value of coaching at every step, and building the kind of trust that makes renewal conversations straightforward. Turn goals into tangible outcomes You build activation plans, define success metrics and develop coaching playbooks that connect what clients want to achieve with what CoachHub delivers. You make the value visible - in data, in stories, in results.

You show ROI, surface growth opportunities and influence senior stakeholders — often turning a renewal conversation into an expansion one. Educate, inspire and embed coaching Through workshops, webinars and one-on-one conversations, you help clients integrate coaching into their L&D; programmes, leadership initiatives and transformation agendas. You're not just selling a platform - you're helping build a coaching culture.

You share what's working,



support your peers and bring your own growth mindset to everything you do. At least 3 years in a Customer Success or Account Management role, ideally within a technology-enabled services or HR tech environment A data-driven approach to problem-solving - you use insight to prioritise, act and demonstrate impact you thrive in fast-moving environments where priorities shift Familiarity with HR, L&D;, leadership development or coaching is a meaningful advantage - you'll hit the ground running if you already speak this language Coaching isn't just our product - Access to your own certified coach, AIMYTM, and stretch opportunities that push you beyond your current role Work the way that works for you - Remote-first, with flexible options, Wellbeing Days and a Volunteering Day, plus holidays above the legal minimum CoachHub is the integral leader in digital and AI coaching that enables organizations to create personalized, measurable and scalable coaching programs for their entire workforce, regardless of department and seniority level. As the leading talent development platform, organizations who use CoachHub benefit from increased employee engagement, higher levels of productivity, improved job performance and greater retention.

Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Alongside its development and implementation of AI coaching, CoachHub has a global pool of over 3,500 certified business coaches in 90 countries across six continents, with coaching sessions available in over 80 languages. Serving more than 1,000 clients worldwide, CoachHub's leading digital and AI coaching programs are based on proprietary scientific research, AI insights from renowned academics and development from its Innovation Lab.

CoachHub is backed by leading tech investors, including Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech and HSBC Innovation Banking.

📌 French-Speaking Customer Success Manager (Cataluña)
🏢 CoachHub - The digital coaching platform
📍 Cataluña