We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market. Become a subject matter expert on Zoho's suite of business applications, mastering their features, configurations, and integration capabilities. Serve as a trusted technical advisor for our Spanish‐speaking customers via phone, chat, and email, providing in‐depth troubleshooting and solution guidance.

Maintain accurate case records and insights to help enhance both customer experience and product quality. 3–5 years of experience in technical support, SaaS support, or system administration roles. ~ Fluent proficiency in Spanish and a strong command of English, both written and verbal (mandatory). ~ Comfortable working in a collaborative, in‐office environment. Familiarity with database concepts. 27 days vacation excluding public holidays and statutory holidays. ~ Health Insurance. ~ Company lunch provided when the employee is in the office. ~ Opportunity to work with a integral team and contribute to the growth of a leading technology company. Mid‐Senior level Full‐time Information Technology IT Services and IT Consulting Together, let's shape the future of business software!

📌 IT Engineer / Server Engineer (La Roda de Andalucía)
🏢 Zoho Europe
📍 La Roda de Andalucía