Journey Manager / CRM Automation Specialist Location: Barcelona ( hybrid)
Department: Customer Experience

We are hiring a Journey Manager / CRM Automation Specialist to support the build, QA, deployment, and optimisation of lifecycle journeys across multiple countries. You will help scale our CRM automation capability by building structured journeys, rolling them out across markets, and ensuring high‑quality delivery through rigorous QA and testing processes.

Quality Assurance — Conduct thorough QA across triggers, logic, rendering, tracking, and links.
Release Management — Follow structured release processes and maintain clear documentation.
Testing & Optimisation — Run A/B tests and support continuous optimisation of journeys.




Segmentation Application — Apply segmentation, inclusion, exclusion, and suppression rules provided by CRM teams.

2–5 years of experience in CRM, marketing automation, or email marketing
~ Hands‑on experience with platforms such as Emarsys, Salesforce, HubSpot , etc.
~ Experience with QA processes , structured testing, and journey deployment
~ Fluent in English (additional European languages are a plus)

Basic HTML/CSS for troubleshooting
Understanding of GDPR and CRM compliance

📌 Journey Manager / CRM Automation Specialist (Barcelona)
🏢 Spandex
📍 Barcelona