13 sep
|
SupportYourApp
|
Cataluña
13 sep
SupportYourApp
Cataluña
native Slovak) Chat Support Consultant, crypto (Remote)1 week ago Be among the first 25 applicants SupportYourApp is a general Support‐as‐a‐Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.
Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints Build strong and lasting customer relationships Maintain up‐to‐date knowledge of the company's trading platform and general market conditions Continuously seek ways to improve team performance and work efficiency Be part of a fast‐paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays Native Slovak speaker and excellent English communication skills (at least C1 level)
At least 6‐12 months of live chat support experience, preferably in crypto or financial services CRM experience in Salesforce Personal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Opportunity to cooperate fully remotely Balance between project workload and personal time, but also internal health policy You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
Contract Customer
Service IT Services and IT Consulting
📌 (Native Slovak) Chat Support Consultant, Crypto (Remote)
🏢 SupportYourApp
📍 Cataluña