BFF Bank spa is a banking institution with a presence in the market for approximately 40 years, listed on the Italian Stock Exchange, and continuously growing and expanding. It is the largest specialized finance operator in Italy, as well as a leader in Europe in managing and disposing of non-performing commercial credit claims against Public Administrations. The Group also leads in Italy in Securities Services and banking payment services.

Operations

Specialist – Collection French Market (French Speaker) Role Purpose To support the expansion of our internal team, we are looking for an Operations Specialist – Collection French Market to join the F&L; Group Sales Function, FOS & New Markets Unit , on a 1 year fixed-term contract . The role involves handling a portfolio of French debtors and clients, maintaining regular communication with them, and ensuring efficient credit collection processes.

Contact

French clients and debtors by phone, email, and written correspondence to verify and manage outstanding receivables. Update, monitor, and maintain credit information within the company management system. Manage and accurately archive documentation received from clients and debtors.

Prepare reports and data analyses for clients. Collaborate with Legal and Administrative teams to manage and escalate complex cases when necessary. Ensure compliance with internal procedures and agreed timelines.





Fluent written and spoken French, English (B2) Diploma or Bachelor's Degree in Economics, Business Administration, or a related field. At least 3 year of experience in credit collection, accounts receivable, customer service, or a similar role. Excellent knowledge of Microsoft Office, particularly Excel.

Strong planning and organizational skills, with the ability to quickly reprioritize tasks when required.

Excellent command of Excel Work Location: Madrid, Spain (3 days at the office 2 days remote) 1 ye What BFF Bank Group can offer: one year (fixed term) employment contract. Hybrid work possibilities. Meal vouchers are provided both in-office and during remote work.

At BFF Bank, we ensure that every individual has access to the same opportunities and equal treatment. This allows the Bank, at a Group level, to attract and nurture the best talents, hiring them based on objective, non-discriminatory, and meritocratic criteria. "The processing of personal data is performed by BFF Bank S.p. as Data Controller, for the management of your job application through authorized individuals for the processing. For more information on the processing of your personal data, you can read the privacy notice pursuant to Article 13 of Regulation (EU) 2016/679, available at the following link or on the Controller's website ".

📌 Operations specialist - collection french market (Santander)
🏢 BFF Banking Group
📍 Santander