About the job

The Dealer Network Development Specialist will guarantee the promotion of the business and the dealer network, as well as ensuring optimal compliance with brand standards that provide the highest levels of customer satisfaction, efficiency and improvements.

Responsibilities:
- Implement the brand's network development plan and supervise the follow-up in the short, medium and long term, for the entire national territory at the dealers level, Sales and aftersales, guaranteeing correct compliance with the standards and guidelines contractual.
- Ensure that the facilities meet brand standards, both in construction and in facilities, equipment and corporate design. Report breaches of agreements reached with dealers, propose improvements and action plan to solve any issue.
- Definition and implementation of an audit system to ensure compliance with network standards.
- Conducting audits of corporate standards and corporate facilities, interiors, signage and tools, supporting and ensuring that dealerships comply with the different operational standards of safety,



environment and corporate identity.
- Monitoring of the activity and the mandatory follow-up of the status of the business in comparison with the different business plans and feasibility plans.
- Monitoring of the appointment processes of new concessionaires and renewal projects.
- Defining and ensuring the requirements of the annual business plan and the timely presentation of said plan.
- Ensure the maintenance of an adequate dealer network for current and future business.
- Optimal management of internal projects with attention to time, quality and committed cost.
- Availability of professional support to distributors to meet the highest levels of customer satisfaction, efficiency and profitability.
- Ensure monthly measurement of customer satisfaction.
- Support onboarding of the new dealers.
- Ensure that each network dealer has the competency and/or competency plans necessary to meet business

📌 DND Specialist (Alcobendas)
🏢 Changan Spain
📍 Alcobendas