Insurance is a core component of Santander's business, generating a profit contribution of approximately €1.6bn and serving more than 20 million customers globally. Insurance plays a critical role in customer loyalty, as insured customers stay longer with the bank, while supporting Santander's mission of providing financial protection that enables people and businesses to prosper. Over recent years, the business has grown at double‐digit rates (excluding 2020 due to COVID) and has made significant progress in expanding its product offering and transforming sales processes into digital journeys.

Digital penetration varies widely across countries and products, and conversion rates remain below their full potential. Capturing this opportunity requires scaling experimentation, simplifying journeys, strengthening omnichannel distribution, evolving to a customer‐centric insurance value proposition, and embedding a strong data‐driven culture across markets.

Within

Santander, the Insurance Domain drives the transformation of the insurance business by evolving products, processes and digital capabilities. The Protection vertical is a core pillar of Santander's revenue diversification and customer loyalty strategy within Insurance. Auto Insurance ~ Home Insurance ~ Health Insurance ~ Omnichannel distribution (digital, branches, call center) ~[As part of this ambition, we are looking for a Product Pricing Senior Manager with strong product mindset, value orientation and experience in corporate agile environments,



capable of translating strategy into execution and maximizing product value end‐to‐end.

As Product Pricing Senior

Manager – Protection, your mission will be to maximize the value of the Protection product portfolio (Auto, Home, Health and other protection products) within the Santander ecosystem. You will act as the functional product owner, prioritizing initiatives, making data‐driven decisions and ensuring successful end‐to‐end execution. Own and drive the pricing strategy and value proposition for the Protection business, ensuring alignment with commercial objectives, regulatory standards, and profitability goals.

Lead the design and implementation of AI‐driven real‐time pricing models, leveraging behavioral, transactional, and contextual data to enable dynamic and personalized pricing decisions. Continuously assess market dynamics, competitive landscape and insurtech innovation to support product evolution in collaboration with cross‐functional teams such as Digital, CLTV, and New Ventures. Define and track key product and portfolio KPIs to measure commercial performance, customer impact and sustainable growth.

Foster an empirical, test‐and‐learn mindset and continuous improvement culture.

Experience working closely with technology teams in agile setups. Strong knowledge of product metrics and data‐driven decision‐making.

Experience working in agile environments (Scrum, Kanban or hybrid models).

Experience in digital insurance distribution.

Background in digital transformation initiatives.

📌 Pricing Product Manager (Madrid)
🏢 Santander
📍 Madrid