Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. We're looking for a Principal Product Manager to be the primary product voice for Elastic Security's most strategic enterprise customers.

In this high-impact role, you will own the relationship between Elastic Security's product organization and our most strategic enterprise accounts. You will prioritize them with judgment and data, and make sure they keep transitioning through the system instead of sitting idle. You will be the person a CISO trusts in the room, the person an engineering lead respects for the quality of your requirements, and the person who can tell a major customer that something will not be built without losing the relationship.

You will work at the intersection of Product, Sales, Customer Success, and Engineering, building the structure that lets Elastic scale close customer relationships without simply adding headcount. This role is remote-first. Travel up to 50% to support Elastic's most strategic accounts, including on‐site executive and design‐partner engagements, is expected.

Serve as the primary product voice in meetings with senior customer stakeholders, including the CISO, CTO, and VP of Security Operations. Use data where it is available and clear judgment where it is thin, and be transparent about which is which. Operate across Product, Sales, Customer Success, and Legal.

Support deal cycles as a product resource through RFP responses, security questionnaires, and roadmap presentations to prospects. Advocate for customer needs inside the company while resisting the pull of the loudest or largest customer setting the roadmap at the expense of the broader market.

Extensive Experience: 7–10 years of product management experience, with at least 4 years in B2B enterprise software.



Direct experience working with named strategic accounts, not only through customer success proxies.

Security Domain Knowledge: Hands‐on knowledge with SIEM, SOAR, XDR or broader security operations platforms, either as a product manager or as a practitioner such as a SOC analyst, detection engineer, or security architect. You can credibly discuss detection engineering, log ingestion pipelines, correlation rules, threat hunting workflows, and compliance use cases without a solutions engineer in the room. A background as a security practitioner, such as SOC, incident response, or detection engineering, before moving into product is a solid plus, and brings credibility that is hard to teach.

Technical Credibility: You earn respect from engineering through the quality of your requirements rather than through authority. Cross‐functional Leadership and Influence: You have operated at the intersection of Product, Sales, Customer Success, Engineering, and Legal, and you know which function owns what and how to advance work across all of them. You lead across a matrixed organization, align multiple stakeholders toward a common vision, and drive execution in a dynamic, remote‐first environment, with the autonomy and judgment expected of a principal‐level product leader.

Structured Thinking and Bias for Closure: You bring order to unstructured problems, using data to prioritize and clear judgment when data is thin, and staying transparent about which is which. You have a proven track record of using AI to accelerate development, debug complex systems, and optimize code, while still owning the final outcomes. You possess the ability to collaborate across functions and teams and seamlessly transition between different projects, codebases, or teams based on business priorities.





You can distill complex detection engineering and security operations concepts into clear narratives for both technical and non‐technical audiences, including executive management. Health coverage for you and your family in many locations Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Security & Privacy Responsibilities: Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic's Secure Software Development Framework (SSDF).

Proactively participate in mandatory role‐based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below: Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role.

📌 Principal Product Manager (Strategic Account Interactions) - Security Solutions (La Mancha)
🏢 Elastic
📍 La Mancha