13 sep
|
Homeclub
|
Madrid
Our mission is to make finding and living in a home effortless for people who need a place for a month or longer, while giving property owners a partner they can trust. We manage hundreds of properties and are scaling fast, building the team that will take us to the next level. Lead Homeclub’s digital product and transform the website into an increasingly pivotal direct sales channel.
You will be responsible for understanding user behavior, optimizing their experience, defining and prioritizing new features, and continuously improving conversion rates from initial visits to inquiries and bookings. Take functional and business ownership of the digital channel, its evolution, and its performance. Define the digital product strategy and roadmap, fully aligned with business objectives.
Identify drop-offs, points of friction, and improvement opportunities at every stage of the digital funnel. Lead the end-to-end product lifecycle—analysis, definition, design, development, launch, measurement, and iteration—coordinating key teams to ensure flawless execution within established deadlines. Coordinate the efforts of UX/UI, Product Owners, and the engineering team, ensuring clear priorities and agile execution.
Collaborate with Marketing to analyze traffic sources, intent, and quality, improving on-site and in-app conversion rates. Partner with Reservations and Sales to seamlessly bridge the digital journey with human touchpoints and boost conversion on online-generated leads. Progressively drive online bookings to increase the share of the direct digital channel within Homeclub’s overall business.
Digital Channel Growth
Your key performance indicators (KPIs) will be tied to metrics you can directly impact: Visit-to-qualified-lead conversion rate.
Funnel drop-off rates at each stage. Direct revenue and bookings generated through the digital channel. Percentage of direct digital bookings relative to total business bookings.
User experience metrics: CSAT, technical errors, and major digital friction points.
Relevant Experience: 7+ years leading digital sales channels, with a proven track record of driving conversion rates, revenue, or digital channel growth. Ability to balance customer needs, commercial impact, technical feasibility, and speed of execution.
Mastery of UX & CRO: Hands-on experience analyzing user journeys, identifying friction points, framing hypotheses, and optimizing conversion funnels. Advanced proficiency in tools such as Google Analytics 4, Mixpanel, Clarity, or Hotjar, with the ability to translate data into actionable product decisions. Cross-Functional Leadership: Strong ability to coordinate and align Marketing, Sales, Reservations, UX/UI, and Tech, while maintaining full ownership of the product.
Practical AI Usage: Habitual use of artificial intelligence tools for research, analysis, documentation, prototyping, and accelerating product workflows. Fluent in Spanish and English to support our international client base and operations. This role reports directly to the General Management (C-Suite/Managing Director) and works cross-functionally with Technology, Marketing, Sales, and Reservations.
You will have the opportunity to take full ownership of a product with a direct impact on business performance, work close to core decision-making, and bridge technology with a real-world hospitality experience. This is a role with the authority to define priorities, establish a way of working, and transform Homeclub’s digital channel into a powerful competitive advantage.
📌 Product Manager (Spanish speaking) (Madrid)
🏢 Homeclub
📍 Madrid