Experteer Overview
As Head of Product Operations, you will lead the operational backbone behind Atolls’ products to ensure a trustworthy and seamless user experience. You’ll improve fraud detection, streamline customer support, and manage cash projections in close collaboration with Product and Finance. Your work supports rapid product innovation and scale across markets, with a strong emphasis on AI-enabled insights and automation. Join a global, growth-focused team and help millions make smarter shopping decisions. This role offers strategic impact, cross-functional influence, and a path to broaden the scope as we innovate.

Compensaciones / Beneficios
• Drive fraud management and detection across product types and payment processes
• Streamline customer support workflows
• Oversee coupon auto-apply and app-to-app operations
• Partner with finance to ensure liquidity across providers’ accounts




• Collaborate with Product and other teams to translate business needs into scalable operational solutions
• Champion AI and automation to generate operational insights and improvements

Responsabilidades
• 3–5 years of experience in strategy consulting, Mu0026A, or tech operations
• Master degree from a Tier 1 University
• Strong problem-solving and analytical capabilities
• Proven ability to design and optimize processes across complex or evolving products
• Demonstrated leadership and collaboration skills
• Proactive, adaptable mindset with interest in AI/automation
• Fluent in English; additional European languages a plus

Requisitos principales
• 32 days of paid vacation plus birthday off
• adaptable hybrid work
• learning budget and internal training
• mental health coaching
• global and local get-togethers
• sabbatical after three years

📌 Head of Operations (Core) (Madrid)
🏢 Atolls
📍 Madrid