As a Product Owner/ Manager for the SW CRM domain, you will own and elevate our backlog across entitlements, master data, order management, renewals, and WXP integrations. This is high -impact role for a flexible SFDC expert. You will bridge the gap between high-level strategy and execution by turning the Product Manager's roadmap into actionable, sprint-ready user stories.

You'll run the core agile ceremonies ( refinement, planning, demos, retros) and collaborate tightly with Architecture, Delivery, and QA leads to ship reliable solutions.

Required Experience &

Skills: 9-12 years Product Owner / SFDC product experience in enterprise Saa S environments · certified Scrum PO preferred Deep, hands-on SFDC platform expertise spanning: Funnel / Forecasting · Renewals · Entitlements · Master Data · WXP (Partner/Subscription ecosystem)



Broad domain flexibility · comfortable ramping quickly on whichever SW CRM initiative the roadmap assigns Deep hands-on with Salesforce (Sales Cloud · Service Cloud · flows · configuration · data model) Delivered 2+ full PI cycles with measurable outcomes at ART level Strong written and verbal communication · comfort presenting to Director+ audience Comfortable coordinating across distributed global teams (EMEA + AMS) · adaptable working hours Nice to Have: HP or Fortune 100 tech industry experience in enterprise CRM/SFDC product organizations SAFe PO/PM · CSPO · SFDC Platform certifications Familiarity with the HP CRM ecosystem — Post Sale support processes · entitlements · order management domains

📌 Product owner/ manager (Madrid)
🏢 Mphasis
📍 Madrid