Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

Founded in 2015, Perk has grown into a general company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As a Senior Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.

Following our recent acquisition and rebranding, your role now encompasses our fully integrated Travel and Spend ecosystem. You will be responsible for a portfolio of large SMB accounts within the DACH market, helping them streamline not just their travel, but their entire expense management workflow.

Portfolio Management: Own a portfolio of large SMB customers and develop a high level of customer engagement with influential users (Admins, Finance Directors, Travel Managers) within those accounts. You will consult them on consolidating their financial stack by leveraging Perk's unified Travel and Spend capabilities, identifying opportunities to optimize their expense reconciliation and cost control.



Develop a deep understanding of the Perk portfolio of products—including our core Travel platform and our new Spend management solution.

Expansion & Growth: actively identify cross-sell and upsell opportunities for the Spend product within your existing book of business, driving adoption of corporate cards, automated invoice processing, and expense management features. Identify common problems within each account—whether related to bookings or expense workflows—and develop strategies to solve each issue in a timely manner whilst also developing foolproof methods to ensure repeat issues are a thing of the past. You'll be the first one to address any issues, get support from our technical teams, and educate your clients on new product features across both Travel and Spend modules.

Relevant work experience within Account Management or Customer Success role, preferably managing a portfolio of B2B clients. Native or near-native proficiency in German. Ability to speak and write in English fluently.

Experience in the Travel industry, Fintech, Expense Management, or SaaS products is highly desirable. Excellent analytical abilities with fluency in Excel and data interpretation. You are a team player, don't play political games,



and care more about the team's success than about your own career gains.

As an Account Manager at Perk, you are the guardian of our relationships with our clients. Rest and recharge with our generous allocation of vacation days plus public holidays Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Nurture your language skills with in real-life English, Spanish and Catalan lessons Let us help you move to one of our hubs with relocation support In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Senior Account Manager FinTech (Cataluña)
🏢 Perk
📍 Cataluña