The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. Your career with us should reflect your energy and passion. Take the lead and we'll give you the support you need to be at the top of your game.

Role: Senior Client Onboarding Manager Employment Type: Permanent As a Senior Client Onboarding Manager you will be responsible for leading the Valencia onboarding function, ensuring the effective delivery of client onboarding projects, while managing and developing a high-performing team. The role combines strong people leadership, advanced project management capability, and expertise in the fund administration and financial services industry, ensuring seamless onboarding of new clients, fund launches, and transitions into Business-as-Usual (BAU). Leadership & People Management Set clear objectives, KPIs, and performance standards aligned with business priorities.

Conduct performance reviews, coaching, and career development planning. Drive team engagement, retention, and succession planning within the Valencia hub. Act as senior escalation point for complex onboarding, operational, or client issues.

Project

Management & Delivery Oversight Ensure consistent application of project management standards across all onboarding cases, including:



structured project planning and timelines, milestone tracking and reporting risk identification and mitigation Ensure delivery within agreed timelines, quality standards, and client expectations. KYC/AML processes, client due diligence and account openings and service implementation Oversee review of fund offering documents (PPMs, LPAs) and client service agreements and legal contracts Stakeholder & Client Management Act as senior point of contact for key clients during onboarding phases. Manage relationships with internal stakeholders including Sales, Legal, Compliance, Service Delivery, and Technology teams.

Ensure adherence to onboarding governance, controls, and general operating standards. Coordinate with global teams (Luxembourg, India, Mauritius) to ensure seamless onboarding delivery model. Proven people management experience in a leadership role Strong project management experience (complex, multi-stakeholder projects) Excellent stakeholder management and communication skills Hybrid working model. ~ Private health insurance. ~27 working days holiday + Public holidays. ~ Opportunities for professional development. ~ Professional Development (CPD) and Study Guidance programs. ~ Opportunity to work with a diverse, agile and global team. ~ A genuinely unique opportunity to be part of an expanding large global business + more.

📌 Senior Client Onboarding Manager (Andalucía)
🏢 Apex Group
📍 Andalucía