Responsibilities:- Act as the technical interface for the company's energy storage products, providing professional technical support to distributors, installers, and service partners throughout project delivery and after-sales processes- Responsible for onsite installation guidance, commissioning, testing, and troubleshooting of energy storage systems, with the ability to quickly identify and resolve system issues- Support technical analysis for residential and C&I; ESS projects, including communication, EMS, inverter, and battery system related issues- Handle customer complaints and technical escalation cases, coordinate internal resources, and drive issue resolution to improve customer satisfaction- Maintain close communication with R&D; and product teams, provide feedback on onsite issues and product improvement suggestions, and support continuous product optimization- Collect and organize onsite operational data, service reports, and technical documentation to ensure accurate and complete service records- Provide technical training to distributors, installers, and service partners,



covering product installation, commissioning, maintenance, and troubleshootingQualifications- Bachelor's degree or above in Electrical Engineering, Automation, Renewable Energy, or related field- Experience in energy storage, photovoltaic, inverter, battery systems, or related electrical industries is preferre- Solid electrical and system knowledge with the ability to independently analyze onsite issues and perform troubleshootin- Hands-on experience in onsite installation, commissioning, or technical servic- Familiarity with communication protocols such as Modbus, CAN, and TCP/IP is preferre- Strong communication and coordination skills, with the ability to collaborate efficiently with customers, installers, and internal team- Customer-oriented, proactive, and capable of working independently and driving problem resolution- Fluent in both Spanish and English as working language- Willingness to travel within Europe when require- Driving licence: Class B

📌 Technical Service Engineer (Barcelona)
🏢 AlphaESS Iberia
📍 Barcelona