Alea is seeking a Technical Support Agent to deliver high-quality technical assistance via email and chat, with a focus on fast resolution and clear communication. You will work with Engineering, Product, and Account Management to resolve complex issues and contribute to process improvements.
We value proactive problem-solving, collaboration across teams, and a commitment to improving CSAT and FRT. A hybrid work model and ongoing training are offered to support growth.
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📌 Hybrid Tech Support Specialist (Bilingual) - Alea (Barcelona)
🏢 Alea
📍 Barcelona
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