Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge ? If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for ! ✍️ WHAT WILL YOU DO? We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: - Design, develop and maintain automation solutions for IT infrastructure operations. - Identify and implement automation opportunities to reduce manual effort and improve service quality. - Optimize and manage IT operations tools, monitoring platforms and ITSM solutions. - Improve ServiceNow workflows, CMDB quality and operational reporting capabilities. - Enhance monitoring and observability platforms, reducing alert noise and improving event management.



- Automate patching, compliance reporting and recurring operational activities. - Develop dashboards, reports and KPI metrics for service reviews and operational excellence. - Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement. WHAT TECHNOLOGIES WILL YOU USE? - PowerShell, Python and Ansible - REST APIs and Tool Integrations - ServiceNow ITSM & CMDB - Centreon and Azure Monitor - SCCM and Intune - ITIL v4 Framework - Dashboarding and Reporting Solutions - Monitoring, Automation and Observability Platforms

📌 Automation Engineer (Ourense)
🏢 Tata Consultancy Services
📍 Ourense