At Ingram Micro, we help businesses realize the promise of technology. As a leading global technology ecosystem, we're transforming the way technology is distributed through innovation, digital platforms, and the power of XvantageTM.

Our Platform

Business team is at the centre of Ingram Micro's transformation into a Platform Company.

Platform Success Manager The Platform Success

Manager (PSM) is responsible for ensuring that digital platform capabilities generate measurable business value. Acting as the bridge between business leaders, regional sales leader, Country teams, and Global Platform Business, the PSM drives platform adoption, utilisation, business transformation, and execution excellence for the assigned global platform initiative. The role translates platform capabilities into material business outcomes and supports the organisation's journey toward becoming a Platform Company.

Drive adoption and utilization of XvantageTM, CRM, IDA, Zendesk,



and other platform capabilities. Coach teams on maximizing platform capabilities to improve productivity and performance. Serve as the key link between regional teams and Global Platform Business.

Support deployment, change management, and optimization of platform initiatives. Experienceleading digital transformation, platform adoption, or business enablement initiatives. Knowledge of CRM, analytics, automation, AI-enabled tools, or digital platforms.

Experience driving change management and process improvement.

Experience measuring and improving business performance through KPIs.

Fluent

English required; At Ingram Micro, you'll work on high-impact initiatives with general reach, collaborate with diverse teams, and have opportunities to learn, grow, and advance your career.

📌 Servicemanager (w/m/d) (Cataluña)
🏢 Ingram Micro
📍 Cataluña