Mandatory SkillsDesplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.- Service level assessment and management. Previous experience with third party engagement.- Familiar with ITIL concepts and methodology.- Strong understanding of IT and Cyber BAU operations and change management.- Experience working in a regulated environment.- Experience managing a team.- Strong risk management and risk assessment skills.- Data analysis and reporting skills relating to vendor performance metrics and cost savings exercises.- In-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC 27001.- Contract management. The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights etc.- Strong communication and teamwork skills with confidence to be an effective team leader- Strong time management, adaptability, and organisational skills. xqysrnh- Problem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environment.

📌 Iam Service Manager (Madrid)
🏢 Infinity Quest
📍 Madrid