Do you enjoy solving IT issues and helping colleagues get back to work quickly? Do you thrive in a role where good service and technicalknow-howgo hand in hand?

We are looking for an IT Supporter to join our team in Malaga and provide IT support to colleagues across BESTSELLER. You will be based at our Malaga office, while your support will primarily take place by phoneand chat. If you enjoy troubleshooting, helpingpeopleand finding practical solutions, this could be your next opportunity.

YOUR TEAM

You will join BESTSELLER TECHService Desk, a team of nine colleagues based across Finland,Denmarkand the Netherlands. Together, we support BESTSELLER colleagues with their everyday IT needs and work to make sure issues are handled quickly and consistently.

You will report directly to People Lead, Jeppe Habekost Holmstoel Rounborg, and work closely with colleagues across the team. Knowledge sharing and collaboration are an important part of how we support each other and continuously improve our way of working.

YOUR ROLE

As an IT Supporter,



you will be one of the points of contact when colleagues need help with IT-related issues. Although you will be based at our Malaga office, your support will primarily be provided by phone and chatto colleagues across BESTSELLER.

Your responsibilities include:
- providing first-level IT support and troubleshooting to colleagues by phoneand chat
- helping colleagues with IT equipment, workplace setups and everyday technical issues
- registering and following up on support cases and ensuring relevant documentation is kept up to date
- guiding colleagues towards relevant self-service options and sharing knowledge within the team
- contributing to consistent support practices and improvements across the team

YOUR BENEFITS

You will take on a hands-on support role where your work directly influences the everyday IT experience of your colleagues.

You can expect:
- a varied IT support role with contact to colleagues across BESTSELLER

📌 IT Supporter (Málaga)
🏢 Bestseller Textilhandels
📍 Málaga