Описание
Datavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies. Its Provider Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications.
Задачи
- Define and maintain the overall experience architecture of Provider Console
- Identify and resolve inconsistencies across product surfaces, including navigation patterns, terminology, and interaction models
- Design provider journeys spanning multiple products
- Build and maintain a shared component library and pattern documentation in coordination with the broader design system
- Lead the design effort to reduce provider reliance on support
- Map current provider calls and emails and design friction out of those experiences
- Design transparent, real-time request status experiences
- Create onboarding and setup flows for provider credentials, users, and preferences
- Design proactive notification and alert systems




- Evaluate and design progressive disclosure based on provider role and context
- Conduct provider research with external organizations and internal proxy teams
- Analyze support ticket data, call drivers, and AM escalations to identify self-service opportunities
- Run usability testing on new workflows, especially onboarding and first-time experiences
- Bring provider needs into roadmap and prioritization conversations
- Partner with the Provider Console PM, engineering team, and adjacent product teams
- Work with Solutions Consulting and Account Management teams on provider feedback
- Communicate design decisions, explorations, and rationale clearly
- Produce clear specifications, test meaningful prototypes, and ensure delivery matches design intent
- Map the Provider Console experience end-to-end within the first 90 days
- Identify the top 3–5 consistency and self-service gaps
- Develop a hypothesis abo

📌 ux designer for healthcare workflows (Barcelona)
🏢 Enfint
📍 Barcelona