Professional Services Department
Dept: Professional Services Department
Professional Services Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. This role will focus on designing and delivering high-quality learning experiences that enable Nexthink users to successfully adopt and use our products. You will work closely with Product Managers, subject matter experts, and cross‐functional stakeholders to translate complex product capabilities into clear, engaging, and scalable learning content. As a key contributor to Product Education, you will help shape how learning is designed, delivered,



and continuously improved across Nexthink, leveraging modern instructional design practices, multimedia, and AI‐driven content creation. Apply adult learning principles and instructional design best practices to create structured, effective, and engaging learning experiences for diverse user personas.
Translate complex technical and product information into clear, accessible, and actionable learning content.
Design and produce supporting learning assets such as storyboards, video and audio scripts, simulations, role‐plays, and interactive experiences.
Develop and maintain certification content and exams supporting Nexthink's training and enablement programs.
Use modern e‐learning authoring tools and multimedia technologies to deliver polished, high‐quality learning experiences.
Leverage AI tools and automation to accelerate content creation, rewriting, scenario generation, and production workflows.
Maintain and

📌 Architect (Part Time) (Madrid)
🏢 Nexthink
📍 Madrid