Company Mission Payhawk is a leading integral spend management solution for scaling businesses.
Headquartered in London, we combine company cards, reimbursable expenses and accounts payable into a single product, enabling finance teams to control and automate company spending at scale.
We're on a journey to measure and improve our environmental and social impact.
From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers.
Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions.
Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders.
Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring continuous increasing value from Payhawk.




Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction.
Partner with Account Executives to hand off qualified upsell opportunities identified during customer interactions.
2+ years as a Customer Success Specialist or Project Manager in a high‐growth SaaS environment, or recent graduate with a relevant degree.
~ Tech savvy with the ability to fully understand our software.
~ Native/near‐native level of French.
~ 30 days holiday paid leave.
~ A week exchange policy to another Payhawk office (London, Berlin, Sofia, Amsterdam, Paris).
~ Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

📌 Implementation Specialist with French (Cataluña)
🏢 Payhawk
📍 Cataluña