Descripción del trabajo Your Responsibilities
1. Timetable Management
- Communicate promptly with students regarding timetable changes, progression, and pathway options
- Maintain accurate records using the timetable tracker.
- Coordinate the selection of pathways for students.
- Communicate details about certificate programs available for students.
- Ensure SYS is prepared for intake and promptly address any related issues.
- Collaborate with the Berlin team on English enhancement courses.
- Collaborate with the Berlin team on Spanish and English lessons (Inlingua)
- Create modules and add students to Canvas for Study Methods and Research Methodology.

2. Attendance Monitoring
- Monitor student attendance closely in adherence to the Policy and Process
- Issue attendance warnings as necessary and track student feedback
- Prepare attendance reports and handle related queries via the Attendance mailbox
- Liaise with lecturers regarding attendance registers and any associated issues.
- Process absence authorization requests, excuses, and Attendance Letter requests.

3.



Supervision of Deferrals, term-breaks, withdrawals, and course changes for the BCN/Madrid campus students.
Sending withdrawal notices.
Following up with online student
4. Study Tools Support
- Support newly registered students
- Offer assistance to students navigating Canvas, the Student Portal, Outlook, and ProQuest, and liaise with departments when necessary

5. Event management including Orientation, info-sessions, and graduation.
6. Coordinate module surveys and achieve 60% of response rate.
7. Supporting registration and finalization of registration on campus where needed
8. Support students on non-academic matters: student services matters, including TIE, accommodation, health insurance and events.
9. Student conduct: Coordinating informal and formal disciplinary processes, meetings, panels, communications, case records and required external reporting.
10. Letters and documentation: Issuing matricu

📌 Program Coordinator (Cataluña)
🏢 GUS Germany
📍 Cataluña