We are expanding our Global Corporate Information Security team and are looking for a Security Monitoring & Incident Response Product Owner (M/F/d) to establish and scale our global security operations.
- The Security Monitoring & Incident Response Product Owner is responsible for driving the operational excellence, implementing the strategic evolution, and service quality of our general Security Operations Center (SOC). The Security Monitoring & Incident Response Product Owner serves as the central orchestrator between internal SOC team members, the MSSP, technology teams, and the Head of Global SOC — ensuring that the SOC delivers reliable, high quality security monitoring and continuously improves its maturity, coverage, and effectiveness.
- The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time on-site.

Creating passion: your responsibilities:
SOC Operations & Service Management
- Own the end-to-end operations of the general SOC,



ensuring effective collaboration between internal analysts and the MSSP (L1/L2).
- Monitor, manage, and optimize processes, including alert triage, escalation flows, and incident response handovers.
- Ensure all services related to Security Monitoring and Incident Response to perform against defined SLAs and KPIs, and drive actions when service quality deviates.
- Implement the SOC “product” roadmap related to Security Monitoring & Incident Response, including implementation of the strategic vision, backlog, and prioritization of improvements.
- Vendor & MSSP Management
- Act as the primary liaison between the organization and the MSSP to deliver SOC services.
- Conduct recurring service governance meetings (operational and tactical).
- Track and validate MSSP deliverables, including detection operations, case handling quality, and runbook adherence.
- Coordinate improvements to MSSP workflows, communication channels, and response processes.
- Incident Re

📌 Security Monitoring (Madrid)
🏢 Liebherr IT Shared Service Centre Ibérica
📍 Madrid