Customer Support Agent @ Leading Automotive E-commerce Company French Native (Valencia)

Customer Support Agent @ Leading Automotive E-commerce Company French Native (Valencia)

13 sep
|
Wewow
|
Valencia

13 sep

Wewow

Valencia

Get ready for the career adventure of a lifetime in sunny Valencia, Spain At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.

Behind the brand.

Our new client is one of Europe's leading automotive e-commerce companies, helping customers find the right car parts, accessories and maintenance products quickly and easily.

Driven by innovation and a customer-first mindset, the company has become a trusted online destination for both car enthusiasts and everyday drivers. With an extensive product range and a strong focus on convenience, quality and service, they continue to help customers stay on the road with confidence.

How you make an impact.
- You assist customers with questions regarding orders, deliveries, returns and product-related inquiries
- You help customers find the right solutions and ensure every interaction is smooth and effortless




- You create outstanding customer experiences through empathy, active listening and clear communication
- You take ownership of customer requests and follow through until a suitable solution is found
- You identify recurring customer feedback and proactively share insights to improve processes and customer experience
- You strive for excellence by maintaining high customer satisfaction, quality and productivity standards
- You contribute directly to customer loyalty and retention through exceptional service

What we value in you.
- You speak native-level French and have a sufficient level of English to collaborate within our international team
- You are available full-time (39 hours per week)
- You have previous experience in customer service, customer support or a customer-facing role
- You have an affinity with e-commerce, automotive products or technical products (a plus, not a requirement)
- You are an excellent c

📌 Customer Support Agent @ Leading Automotive E-commerce Company French Native (Valencia)
🏢 Wewow
📍 Valencia

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