Duty Manager (San Juan Bautista)

Duty Manager (San Juan Bautista)

13 sep
|
Six Senses Ibiza
|
San Juan Bautista

13 sep

Six Senses Ibiza

San Juan Bautista

As a Duty Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and general sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

As Duty Manager, I will assume responsibility for the efficient operations of the hotel, in particular, in Front of House, to ensure exceptional products and services in line with brand standards. I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.





I will support the Front Of House Manager and Rooms Director continually focus on the rejuvenation of the Rooms and Residences experience.

I will perform the following relevant tasks for this role:
- Overseeing daily operations, including resort arrivals, departures, check-ins, check-outs, and guest interactions.
- Maintain a proactive presence in the lobby to welcome guests and address guest concerns promptly and ensuring effective resolutions.
- Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention.
- Coordinating guest experiences, such as reservations, tours, and special requests.
- Supporting room inventory management to optimize occupancy and revenue.
- Collaborating with Housekeeping, Maintenance and F&B; teams to deliver personalized service.
- Reviewing daily PMS reports, ensuring accuracy, and addressing discrepancies.
- Maintaining d

📌 Duty Manager (San Juan Bautista)
🏢 Six Senses Ibiza
📍 San Juan Bautista

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