Overview
- This role ensures consistent execution, transparency, and accountability across a growing and increasingly complex portfolio of operational and CAPEX programs. It does not own day‑to‑day site execution, but owns governance, execution quality, and leadership visibility across sites and programmes.
Own the regional governance framework for Datacenter Operations initiatives across Operations, IT, CE, Build, and Lease functions.
Establish and enforce standardized approaches for:
- Initiative intake and prioritization
- Scope definition and success criteria
- Decision rights and escalation paths
- Governance cadence and artefacts
- Eliminate fragmented or overlapping ownership and ensure governance scales with portfolio growth and regulatory complexity.
Execution& Initiative Oversight
Maintain a consolidated, portfolio‑level view of all regional initiatives sponsored by Datacenter Operations leadership.
Ensure every initiative has:
- A clear accountable owner and RACI
- Defined scope, milestones, and timelines
- Transparent, consistent status reporting
- Proactively identify execution risks, delivery gaps, and misalignment; escalate early with options and recommendations.
Risk Management & Transparency
Maintain an integrated view of operational, compliance, and regulatory risks across the regional portfolio.
Ensure risks are:
- Captured early by working with internal and external teams that impact Operations
- Assessed consistently
- Actively mitigated with accountable owners
- Provide leadership with clear, data‑driven visibility on risk posture, trends, and residual exposure.
- Cross‑Campus & Cross‑Program Alignment
- Drive alignment across campuses and programs to ensure consistent interpretation and execution of standards and policies.
Act as the integrator between:
- Campus Directors
- Site Operations Managers
- IT Operations and Critical Environment leadership
- Build & Lease programs
- Regio
📌 Operational Excellence Program Manager (Madrid)
🏢 Microsoft
📍 Madrid
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