About Us:
Siemens EDA is a integral technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

Position Overview:
The Siemens EDA Global Support team is seeking a dynamic, Support Application Engineer for the Xpedition Enterprise tools suite with emphasis on EDM Server and data management. Building on EDA experience and system administration skills, this individual will serve as a key member of an award-winning Electronic Design Automation technical support team committed to providing excellent technical support. They will work directly with internal and external customers to resolve tool issues, partner with account teams to educate users and grow product usage and create knowledge content for the web-based support portal.

Responsibilities:




- Proactively assist customers with Xpedition EDM Server and related tools.
- Provide support via phone, electronically, or on-site to help customers meet project deadlines.
- Guide customers on implementing and maintaining Xpedition EDM Server and design flow tools.
- Collaborate with account teams to help struggling customers overcome challenges.
- Act as a liaison between customers and Electronic Board Systems engineering, providing feedback both ways.
- Participate regularly in customer meetings and conference calls (internal and external).
- Develop and communicate solutions for customer issues as part of the account team.
- Create knowledge base content (articles, white papers, videos) for web-based support.

Requirements:
- System administration experience.
- Broad knowledge of basic networking technology (LDAP/Active Directory, SSL, Kerberos).
- Experience with performance monitoring and virtualizatio

📌 Application Support Engineer (Madrid)
🏢 Siemens
📍 Madrid