Tus tareasAs Senior Manager of Supply Chain, your mission is to lead the end-to-end Last Mile 2MH operation, owning its strategy, cost efficiency, service quality, and team performance to ensure operational excellence and continuous improvement across the network.- Define and lead the Last Mile 2MH strategy: carrier mix, coverage by area and service model.-Ownership of the 2MH transport budget: forecast, monthly tracking and year-end closing.-Lead the strategic relationship with the 4PL: SLA negotiation, business reviews and escalation.-Negotiate and renew carrier contracts; manage the carrier network across all UHs.-Supervise Maykel and the own technical teams delivering and installing 2MH products.-Coordinate with the UH Manager to align preparation capacity with delivery commitments.-Validate and approve all transport invoices and 4PL billing.-Monitor NPS and delivery KPIs; lead root-cause analysis and improvement plans.-Ensure 4PL and carrier SLA compliance; manage penalties with evidence.-Lead team development: set objectives,



provide feedback and build long-term capability.-Drive continuous improvement across Last Mile 2MH operations and processesTu perfilBachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field. A Master's degree in Supply Chain Management, Operations, or Business Administration will be considered a plus. Solid professional experience in last mile operations, logistics, or supply chain management, preferably in complex and fast-moving environments.
Strong understanding of operational KPIs, cost control, and service quality management.
Advanced English level (spoken and written).Strong proactive mindset.
High adaptability to change, thriving in fast-paced and evolving operational environments. Proven leadership and people management skills, with experience managing 5 direct reports and leading cross-functional collaboration. Strong analytical and operational mindset, with a focus on cost,

📌 Senior Manager Operations (Pinto)
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