About The Position

WebCargo digitizes global freight sales for over 3,500 of the world’s largest logistics providers and carriers. Or, in plain English, we help move the world, offering incredible technology that powers almost a third of the global air cargo market, helping logistics players around the world digitize how they price, book and sell freight.

We’re not alone either.

WebCargo is a proud part of the Freightos Group, a logistics technology company that aims to make general trade frictionless. We work with some of the largest companies in the world, are regularly featured in top-tier publications, make our families proud and are traded on the Nasdaq (CRGO).

Turns out it’s kind of a big deal. As the leading global freight booking platform for a massive industry (the phone or computer you’re reading this on was, after all, shipped), we’ve been crushing it with double-digit growth, year after year.

As a UX Research Intern, you will have the exciting opportunity to contribute to our user experience research efforts.



You'll work closely with our UX team to gather insights, conduct user studies and analyze data to inform product design decisions. This internship offers hands-on experience in a dynamic and collaborative environment, where you'll have the chance to learn from seasoned professionals while making meaningful contributions to our products.

Responsibilities:
- Assist in planning and conducting user research studies, including usability testing, interviews and surveys to gain insights into user behavior, needs and expectations.
- Leveraging tools like Fullstory and Segment to gather data on how users are interacting with our current products.
- Collect and analyze research findings to uncover user behaviors, identify patterns and pain points.
- Collaborate with the design and product teams to translate research insights into actionable design recommendations.
- Create reports/presentations to communicate research findings and insights/recommendation

📌 UX Research Intern (Barcelona)
🏢 Freightos
📍 Barcelona