Description

About Us:
Ingram Micro Cloud is an agile business that is growing fast. Ingram powers the world’s largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to increase adoption and growth. With proven proficiency in SaaS, IaaS, PaaS, IoT, security, and XaaS technologies, we invite visionaries to join our team and make an impact on this fast-growing industry.

We are hiring Platform Success Representative, to support our European Partners. With a customer centric mindset to ensuring our reseller partners are able to fully consume all the functionality, features and benefits of the various platform offerings Ingram Micro Cloud provides. You will maintain a pulse on our customer base and provide instant support via a “concierge-like” experience to keep them successful and delighted with their business on the Ingram Micro Cloud Marketplace.





This position will be in Barcelona

As a Platform Success Representative, you will be part of a successful team who uses a range of technical resources to help partners better leverage the Cloud Marketplace. When you see an opportunity for a Partner be more successful, you will proactively engage to provide them the resources that will help.

Ingram Micro Cloud is a fast-paced business with an entrepreneurial mentality within the foundation of a Fortune 100 company, and we’re inviting someone to make an impact who is ready to deliver and collaborate in the development of strategic customers in the region within a stellar customer success team. This role reports to the Manager of Customer Success CoE.

Key responsibilities:
- Drive a seamless and supportive experience to partners as they join ingram and begin using cloud marketplace.
- Codevelop and execute a proactive engagement strategy to incr

📌 Platform Success Representative (Barcelona)
🏢 Ingram Micro
📍 Barcelona