About The Opportunity At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions.
At N26, our Internal IT team (IIT) is dedicated to optimising and automating manual tasks to support the company. We are transitioning from traditional IT to an approach that empowers our users to resolve their own requests efficiently using Mobile Device Management (MDM) systems, self-service portals, and other automated solutions. Our IT Support team provides world-class customer service to all employees, acting as the first point of contact for any internal tech-related queries. Provide IT support to N26 employees to resolve technical issues.
Support end-user devices and systems including macOS, Windows, iOS, Android, and ChromeOS.
Manage and support N26 tools and applications such as Google Workspace, Kandji, Intune, Jira,



Confluence and ServiceNow.
Deliver technical support across the company.
Assist with IT onboarding and training for new employees.
Develop, update, and maintain IT documentation, including internal process documentation and user guides.
Manage hardware and software asset inventory, ensuring accurate record-keeping.
Design and execute projects to enhance systems and operations.
Since IT Support and IAM Operations are a part of the same team you will become familiar with basic IAM Operation tasks so can leverage each other's skillset when required.
Relevant academic qualifications or equivalent experience in IT support.
Experience with ticket-based enterprise workflow management systems, especially JIRA ServiceDesk.
Strong knowledge of Apple, Windows and ChromeOS operating systems and software.
Strong proficiency in written and spoken English.
Certifications in Apple, Google, or Windows.
Google

📌 IT-Helpdesk-Mitarbeiter (m/w/d) in Vollzeit (Cataluña)
🏢 N26
📍 Cataluña