Support pharmaceutical customers across Catalonia in laboratory environments
Install and optimize hardware, software, network products and configurations
Implement analytical method workflow solutions at customer sites
Diagnose and resolve product and application method performance problems
Perform maintenance and compliance verification
Deliver hardware and software customer training
Advise customers on preventive maintenance and configurations affecting product performance
Address customer service requests and communicate proactively before, during and after service
Collaborate with Support, Sales, Marketing and R&D; teams to provide customer solutions
Deliver internal technical trainings, seminars and workshops for field engineers when needed
Requirements

Completed university degree within the last 24 months in Chemistry, Biochemistry, Biotechnology or similar
Strong hands-on experience operating chromatography equipment
Experience with computer/software/server connected equipment
Proactive and self-driven mindset
Curiosity and willingness to learn new products and services




Strong soft skills capabilities for this customer-facing role
Full proficiency in Spanish
High level of English
Driver's license
Consent to participate in and meet Agilent-approved customer/vendor credentialing requirements necessary to access customer sites
Willingness to travel 75% of the time
Demonstrates expertise in chromatography equipment operation and analytical method workflow solutions, with strong customer service skills and the ability to deliver technical training. Proficient in both Spanish and English, with a proactive approach to problem-solving and collaboration across teams.
Highest-signal resume keywords

Chromatography Equipment Operation
Analytical Method Workflow Solutions
Customer Training Delivery
Bilingual Proficiency in Spanish and English
Customer Service Skills
ATS Optimization Keywords

Hard Skills

Chromatography Equipment
Analytical Method Implementation
Hardware

📌 Graduate Field Service Engineer – Chromatography, LC/GC (Madrid)
🏢 Jobtailor
📍 Madrid