Summary:
Location: Barcelona, Spain #LI-Hybrid
- Internal job title: Associate Director DDIT EXP Operational Excellence & Planning
- About the Role:
- The Associate Director DDIT EXP Operational Excellence & Planning supports the implementation and continuous improvement of the DDIT operating model within the Experience & Adoption function. This role ensures core operational processes run smoothly across the function and drives pragmatic improvements across planning, productivity, and execution for small to medium-sized teams. The role operates with significant autonomy within the function and partners closely with Finance, P&O;, Procurement, and DDIT governance communities.

About the Role:
Key Responsibilities:
- Operational Excellence and Operating Model Execution:Drive adoption of standard operational processes, tools, and governance aligned to the DDIT operating model and identify improvement opportunities and lead continuous improvement initiatives across operational workflows.
- Portfolio,



Demand and Capacity Planning:Support development and maintenance of function portfolio and demand plans while establishing reliable capacity and resource views, partnering with delivery and people leads to enable prioritization.
- Financial Planning and Performance Management:Coordinate budget, forecasting, and financial reporting activities for the function, ensuring accuracy and timeliness. Track and report operational targets and key metrics, highlighting risks and proposing mitigations.
- Cross-Functional Coordination:Act as a key point of contact for OPX and Planning topics within the function and coordinate cross-functional initiatives. Also contribute to broader OPX and Planning community initiatives to enable standardization and cost efficiency.
- Change Management: Support change management for new processes, tools, and ways of working.
- Operational Cadence and Leadership Enablement: Own the function-wide engagement rhythm, including planning and orchestration of t

📌 Associate Director Ddit Exp Operational Excellence (Barcelona)
🏢 Novartis
📍 Barcelona