Junior Customer Support Specialist (La Mancha)

Junior Customer Support Specialist (La Mancha)

13 sep
|
Buynomics
|
La Mancha

13 sep

Buynomics

La Mancha

This is the critical question underlying all commercial decisions for companies. At Buynomics, we have pioneered Virtual Customer technology to answer this question 100x faster and more precisely than traditional solutions. By replacing gut feeling and spreadsheets, we enable companies to make data-driven, transparent, and customer-centric decisions.
Our platform serves as the operating system for commercial decisions, providing businesses with a unified source of truth to address market-facing questions like pricing, product offerings, and promotions. Leveraging large-scale simulation technologies, we digitize customer behavior to predict purchase patterns in any environment. As a Customer Value Specialist / Manager , you will manage and grow a portfolio of multinational corporations, ensuring they achieve success with Buynomics' innovative solution.
Serve as the primary point of contact for your customer portfolio, building strong relationships and acting as a trusted advisor.
Onboarding and Training: Lead customer onboarding, conduct tool training workshops,



and provide strategic consultation to support integration and usage.
Revenue Optimization Support: Strategic Client Planning: Develop and execute up-selling and cross-selling strategies, driving product adoption across departments, users, and business units.
Customer Success Initiatives: Drive key customer success projects in alignment with company objectives.
A bachelor's degree in economics, business management, engineering, or a related field from a top university.
At least 2 year of professional experience in a high performing environment - A FMCG company, consultancy or similar is preferred.
Strong skills in project management, self-management, and stakeholder alignment.
Proficiency in PowerPoint and Excel, with a talent for working with quantitative data.
An eagerness to learn and a proactive attitude to make an immediate impact.
Adaptable work options: remote within Germany or Spain with occasional visi

📌 Junior Customer Support Specialist (La Mancha)
🏢 Buynomics
📍 La Mancha

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