About the role:
The successful Account Manager will meet or exceed territory sales targets and customer satisfaction targets. The position is responsible for proactively identifying and closing up-selling sales opportunities, renewing existing client contracts per established territory targets, and responding to client requests in a timely and effective manner to ensure optimal client satisfaction.
Key responsibilities:
- Meet or exceed all minimum required sales activity expectations and gross profit targets.
Minimum sales activity expectations and gross profit targets are defined by the General Manager, Yachting.-
- Responsible for timely renewal of existing service contracts and routine replenishment of onboard medical supplies for assigned clients.-
- Responsible for ensuring timely and effective problem resolution for assigned client base.- Demonstrate proficiency and accuracy with use of CRM and order management systems, following processes documented.- Responsible for timely receipt of accounts receivable values,
in accordance with company and departmental guidelines.- Attend and document product, sales and professional development training as assigned.- Identify opportunities to represent the company at events and assist in setting up/arranging and/or attending events (seminars, tradeshows) on an as-needed basis.- Supporting team members during absences.-
- Ensuring compliance with all GDP practices in line with licenses held.- Maintain all client information which may be encountered either directly or indirectly while in the performance of the job in strict confidence in accordance with HIPAA and/or any other pertinent confidentiality regulations.
About you:
- Required Skills and Knowledge- Demonstrated proficiency in utilizing various software programs (e.g., Microsoft Word, Excel, PowerPoint, Access).- Demonstrated effective verbal and written communication skills, including but not limited to, the ability to present to groups and interpret and summari
📌 Account Manager, Yachting (Palma)
🏢 MedAire
📍 Palma