Servigistics Customer Success Manager Principal Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Today, we are a general team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
The Principal Customer Success Manager is a critical component within the account team. This position emphasizes significant contributions to customer outcomes and value realization and delivers robust account management support.



It offers the opportunity to interface with senior leaders, provide guidance to executive, program, and technical teams, and act as the voice of the customer within PTC.
Customer Success Managers are naturally curious about PTC solutions and their domains of use. If you enjoy developing domain and relationship management experience, we want you to join our team.
Function as a trusted advisor for the client's executive, program, and technical teams, collaborating tightly with PTC stakeholders.
Act as the voice of the customer within PTC, providing critical feedback to enhance the overall experience and product quality and identify market growth opportunities.
correctly identify and react to newthreats/opportunities,maintain proactive engagement, and provide account management support.
Coordinate in partnership with global Servigistics marketing the realization of the annual Servigistics Customer event in EMEA.
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📌 Customer Success Manager (Galicia)
🏢 Pilot Thomas Logistics
📍 Galicia