We are seeking a Salesforce System Administrator to join our Business Applications team as the primary system administrator and production support lead for our end-to-end Salesforce environment, including Sales Cloud, CPQ, Order Management, and Service Cloud. This role owns the platform's daily health, configuration, security, and reliability while providing frontline support to end users. The adecuado candidate is an independent, methodical problem solver who investigates issues, documents evidence, applies appropriate configuration or process improvements, and engages development or platform specialists when needed. This role partners with Salesforce Development, Solution Architects, and business stakeholders to maintain a stable, secure platform and drive continuous improvement across quoting, ordering, case management, entitlements, and post-sale operations.
Own Salesforce support tickets from intake through investigation, resolution, validation, communication, and closure.
Reproduce issues in sandbox or test environments and troubleshoot authentication, permissions, visibility,



reporting, automation, email, integrations, and data quality.
Support customer, partner, and internal portals, including access, password and MFA issues, profile behavior, content, case submission, and Salesforce handoffs.
Support CPQ users with issue during quote creation, product configuration, bundles, pricing, validation, approvals, delegation, submission, and quote-to-order readiness.
Troubleshoot quote issues involving product data, required fields, pricing and date logic, permissions, approval conditions, and downstream automation.
Partner with Sales Operations, Product, Finance, Support, and Development on requests affecting policy, pricing, product data, or production configuration.
3+ years of Salesforce administration experience, including hands-on production support in a live business environment.
~ Experience supporting end-to-end Salesforce processes spanning Lead-to-Order, CP

📌 Remote Senior Salesforce Administrator (Madrid)
🏢 DDN
📍 Madrid