Work hand in hand with the Chief Commercial Officer

Build strategic reviews and recommendations for Strategic Reviews with BNP, Kantox Board meetings, and Quarterly Commercial meetings

Ensure Commercial leadership decisions are executed seamlessly with Sales Team Managers

Orchestrate Business Development, Sales, Implementation, Customer Success, and Marketing teams

Lead and develop the Revenue Operations team

Establish career pathways, identify skill gaps, and drive upskilling in CRM, analytics, and process design

Foster career development, internal mobility, mentoring, and stretch assignments

Drive team engagement and culture

Represent the commercial organisation in recurring BNP Paribas stakeholder meetings

Prepare agendas and present KPIs, deal status, and pipeline intelligence

Coordinate Kantox and BNP local sales efforts across markets

Manage BNP compliance and risk requests, process improvements, and internal audit recommendations

Recommend AI-enabled workflows and leverage provider AI capabilities

Enhance the sales cycle with AI to increase closing ratios





Own the organisation and content of sales kickoffs, quarterly commercial committees, and weekly Sales meetings

Participate in budget preparation

Design commission plans and administer SPIFF programs

Own reporting reliability, primarily Power BI and Salesforce dashboards

Oversee the RevOps technology stack, including CRM, sales tools, and analytics

Drive initiatives covering sales process improvement, training, forecasting accuracy, pricing strategies, and operational efficiency

Ensure disciplined forecasting across the commercial organisation

Improve pipeline size, average deal size, closing ratio, and sales cycle length

Align Sales, Customer Success, and Implementation for seamless handoffs and client onboarding

Make data-driven recommendations to evolve the sales cycle

Requirements

7+ years in revenue operations, sales operations, or commercial planning, preferably in SaaS

Proven

📌 Director of Revenue Operations (Madrid)
🏢 Jobtailor
📍 Madrid