12 sep
|
Avature
|
Málaga
Position open to candidates located in Málaga or Valencia.
Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Associate, you’d perform a key role in maintaining long-lasting customer relationships by understanding each client’s needs and how our products can be tailored to them.
Your challenges and objectives
- Profoundly understand the potential uses of our platform to fulfill customer needs.
- Collaborate with the account manager to build strong customer relationships by being attentive to their requirements.
- Add value to each customer’s configuration by understanding their specific needs.
- Prioritize assignments and develop a clear vision of their context to keep your workload organized and relevant.
Your day-to-day activities
- Meet with account managers to understand the scope and time frames of each assignment.
- Manage team assignments from case creation to resolution, interacting with other teams and providing feedback along the way.
- Help configure customized Avature solutions by:
- Moving configurations from test environments to production.
- Analyzing and creating relevant reports.
- Running QA tests to ensure everything works as expected.
About you
- Fluent in English and German.
- Strong analytical capabilities.
- Exceptional communication skills.
- Passionate about technology.
- Advanced education is valued.
- Comfortable using AI tools in day-to-day work and genuinely interested in staying up to date with emerging AI capabilities.
About us
Avature is a market leading enterprise SaaS Solution provider for general talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in t
📌 Implementation Associate (Málaga)
🏢 Avature
📍 Málaga