Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.

What you will do in this role
- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained

Concentrix is a great match if you:
- Are proficient or bilingual in French and advanced in English




- Have good disposition to work in a customer service environment
- Have customer care skills - ability to listen to and understand the customers' need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution

What's in it for you
- Full-time 39 hours/week, temporary contract: Monday to Friday from 9:00 to 18:00
- Salary 19.623 euros gross/year + up to 2,400 euros gross/year in bonus
- Central office location in Barcelona
- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses

Experience the best version of you

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "emplo

📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain
📍 Barcelona