About the Role

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We are looking for a hands-on operations professional to manage and optimize our spare parts warehouse operations in Spain. This role serves as the operational hub connecting global branches, after-sales teams, and logistics partners — ensuring parts availability, order accuracy, and supply chain efficiency across the region.

Key Responsibilities

1. Operations Planning & Core Operations
- Drive monthly and annual overseas spare parts operation plans; decompose business targets into actionable milestones and track full-cycle execution.
- Deliver and report on core operations including inventory turnover, parts availability rate, order fulfillment rate, and on-time delivery performance.

2. Order Management & Warehouse Operations
- Own end-to-end spare parts order processing: order verification, inventory allocation, picking/packing coordination, and delivery tracking.
- Standardize warehouse workflows (receiving, put-away, picking, packing,



shipping) to ensure accurate, on-time, and complete order delivery with full closed-loop process management.
- Oversee daily warehouse operations, maintain inventory accuracy through cycle counts and reconciliation, and ensure compliance with safety and quality standards.

3. Stakeholder Coordination & Issue Resolution
- Act as the primary operational contact for integral overseas branches, ensuring timely response to orders, inquiries, and escalations.
- Partner closely with overseas after-sales teams to identify operational bottlenecks in ordering, inventory allocation, and logistics.
- Resolve order exceptions, operational disruptions, and service complaints; implement standardized corrective actions to continuously elevate global after-sales service quality.

4. Data-Driven Inventory Optimization
- Leverage multi-dimensional data (warehouse inventory levels, installed machine base, parts failu

📌 Operations Manager (Madrid)
🏢 Midea Group
📍 Madrid