Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand.

This role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria)

Core Responsibilities
- Portal Administration:
Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems
- Design Implementation:
Convert
Figma
wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity.
- Information Architecture & Governance:
Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards.
- UX Collaboration:
Partner with UI/UX teams to refine the digital journey,



prioritizing web accessibility, ease of use, and visitor retention.
- Performance Optimization:
Execute and track
SEO
,
Conversion Rate Optimization (CRO)
, and
A/B testing
initiatives to enhance portal efficiency.
- Data Intelligence:
Leverage
Google Analytics
and
Looker Studio
to transform raw data into actionable insights for executive reporting.
- Stakeholder Management:
Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements.
- Project Oversight:
Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks.
- MarTech Integration:
Support the digital ecosystem by aligning web efforts with
Marketing Automation
,
Salesforce Marketing Cloud (SFMC)
, and
CRM
workflows.

Required Qualifications and Skills
- Professional Background:
3+ years of CMS m

📌 WordPress UI/UX Designer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid